Privacy Policy
At My Wine Loops, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.mywineloops.com) or interact with us. By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide you with the best possible experience and to process your orders. The types of information we may collect include:
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or contact us.
Device Information: IP address, browser type, operating system, and other technical information when you visit our website.
Cookies and Tracking Data: Information about your browsing behaviour on our site (e.g., pages viewed, time spent) using cookies or similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders: Fulfilling and delivering your orders, and providing customer support.
To Improve Our Services: Analysing user behaviour to enhance website functionality and the customer experience.
To Communicate with You: Sending order confirmations, updates, and promotional emails (you can opt out of marketing communications at any time).
To Comply with Legal Obligations: Using information to meet regulatory requirements.
3. How We Protect Your Information
We take your privacy seriously and implement appropriate security measures to protect your personal information. These measures include:
Secure servers and encryption for sensitive data (e.g., payment details).
Limiting access to personal information to authorised personnel only.
Regularly monitoring our systems for vulnerabilities.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: With trusted third-party providers who assist us in fulfilling orders, processing payments, and improving our services (e.g., delivery companies or payment gateways).
Legal Requirements: If required by law, court order, or governmental authority.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to:
Remember your preferences and improve website performance.
Track and analyse usage patterns to understand user behaviour.
You can manage cookie preferences through your browser settings, but disabling cookies may impact your experience on our site.
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
7. Your Rights
As a user, you have the following rights regarding your personal information:
Access and Correction: Request access to the information we hold about you or update incorrect details.
Opt-Out: Unsubscribe from marketing communications at any time by following the "unsubscribe" link in our emails.
Data Deletion: Request the deletion of your personal information, subject to any legal or contractual obligations.
To exercise these rights, contact us at hello@mywineloops.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: hello@mywineloops.com
Phone: 0435 196 549
By using our website, you agree to the collection and use of information as described in this Privacy Policy. Thank you for trusting My Wine Loops – we’re committed to protecting your privacy.